Covid-19
Although there are no yarn shows running at present, we are still operating via mail order - although we have reduced trips to the Post Office to two or three a week, so please be aware that despatch of orders may take a little longer than usual.
Note: For international customers, deliveries are still taking longer than normal due to flight delays, so please allow plenty of time for your order to arrive.
Please note: Tracked shipping is NOT included in our standard rates but is available on request - please ask for a quote.
Although there are no yarn shows running at present, we are still operating via mail order - although we have reduced trips to the Post Office to two or three a week, so please be aware that despatch of orders may take a little longer than usual.
Note: For international customers, deliveries are still taking longer than normal due to flight delays, so please allow plenty of time for your order to arrive.
Please note: Tracked shipping is NOT included in our standard rates but is available on request - please ask for a quote.
Shipping to Europe
As the UK left the European Union on 31 December 2020, our European customers may now find they are subject to charges on packages received from the UK in the same way as on items from other countries outside the EU, eg USA. Each country is subject to different rates and the fees may include customs duty, VAT and/or handling charges, depending on the value of the goods received and the carrier delivering the package.
Please be assured that these charges are not levied by us and we do not receive any of the monies. We regret we cannot add these charges to your bill at the time you purchase from us, as they are added and payable once the package arrives in the receiving country.
We are unable to advise on what individual charges may be and recommend that you check with your own Government/carriers’ websites prior to placing your order so that you are prepared for any resulting requests for payment before your package is delivered.
As the UK left the European Union on 31 December 2020, our European customers may now find they are subject to charges on packages received from the UK in the same way as on items from other countries outside the EU, eg USA. Each country is subject to different rates and the fees may include customs duty, VAT and/or handling charges, depending on the value of the goods received and the carrier delivering the package.
Please be assured that these charges are not levied by us and we do not receive any of the monies. We regret we cannot add these charges to your bill at the time you purchase from us, as they are added and payable once the package arrives in the receiving country.
We are unable to advise on what individual charges may be and recommend that you check with your own Government/carriers’ websites prior to placing your order so that you are prepared for any resulting requests for payment before your package is delivered.