Please note:
The office will be closed on Thursday 23 and Friday 24 September, reopening on Monday 27 September, while we travel to and exhibit at Yarndale in Skipton. All orders will be despatched as soon as possible after our return.
Sales to EU Countries
New rules came into force on 1 July 2021 whereby all orders up to the value of Eur150 sent to customers residing in any EU country will attract VAT at the rate payable in the buyer’s country. We very much regret that, as a small business, the admin and expense that would be required to enable us to comply with this change, to both collect and pay the VAT, means we are simply unable to continue taking direct orders via this website for shipping to EU customers at this time.
We can, however, sell to the EU via our Etsy shop, as Etsy will add the appropriate VAT and pay it direct to the relevant tax authorities. We would therefore ask all of our customers in the EU to kindly contact us when they wish to place an order, and we will set up a custom listing for you on our Etsy site, where you will be able to see the full cost before you commit to buying. This should prevent you from being charged the VAT and possibly an extra handling charge when the goods are delivered to you. Thank you for your understanding.
The office will be closed on Thursday 23 and Friday 24 September, reopening on Monday 27 September, while we travel to and exhibit at Yarndale in Skipton. All orders will be despatched as soon as possible after our return.
Sales to EU Countries
New rules came into force on 1 July 2021 whereby all orders up to the value of Eur150 sent to customers residing in any EU country will attract VAT at the rate payable in the buyer’s country. We very much regret that, as a small business, the admin and expense that would be required to enable us to comply with this change, to both collect and pay the VAT, means we are simply unable to continue taking direct orders via this website for shipping to EU customers at this time.
We can, however, sell to the EU via our Etsy shop, as Etsy will add the appropriate VAT and pay it direct to the relevant tax authorities. We would therefore ask all of our customers in the EU to kindly contact us when they wish to place an order, and we will set up a custom listing for you on our Etsy site, where you will be able to see the full cost before you commit to buying. This should prevent you from being charged the VAT and possibly an extra handling charge when the goods are delivered to you. Thank you for your understanding.